We take the protection of your data seriously and we know that it is also important for you to know what data we process about you. In the following we therefore provide information about the collection of personal data when using our website. Personal data are all data that refer to an identified or identifiable natural person. Such data can be, for example, name, address, e-mail addresses.
Identity of the person responsible
The person responsible according to Art. 4 para. 7 EU Data Protection Basic Regulation (DSGVO) is
Eschbacher Straße 22
Phone: +49 (0) 7633 / 6815
Fax: +49 (0) 7633 / 9391422
Information about the collection of personal data when visiting our website
If you use our website for informational purposes only without providing us with any other information, we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect data that is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 para. 1 sentence 1 lit. f DSGVO). Such data are:
- IP address of the accessing computer
- Date and time of retrieval
- URL of the requested page
- Status message on whether the retrieval was successful
- Amount of data transmitted
- the referrer URL from which the user came to the requested page
- HTTP User Agent (device, operating system, browser)
Information on the collection of personal data when contacting us via contact form or e-mail
If you contact us by e-mail or via the contact form on our website, the data you provide (e-mail address, your name and other data you have provided) will be processed by us to answer your questions (legal basis is Art. 6 Para. 1 S. 1 lit. b DS-GVO or Art. 6 Para. 1 S. 1 lit. f DS-GVO). We delete the data arising in connection with the contact after storage is no longer necessary or restrict processing if there are legal storage obligations.
Information on the collection of personal data when using our web shop
If you wish to place an order via our web shop, it is necessary to provide further personal data for the conclusion of the contract. Without providing this personal data, it is not possible for us to conclude the contract or process your order. We distinguish between mandatory data and further data. Mandatory data are those which are necessary for the processing of the contracts. These are marked separately with a *. Further details are those that you can provide voluntarily. We process the data provided by you to process your order (legal basis for this is Art. 6 Para. 1 S. 1 lit. b DS-GVO).
We may also process the data you provide in order to inform you about other interesting products from our range or to send you e-mails with technical information (legal basis for this is Art. 6 Para. 1 S. 1 lit. f DS-GVO).
Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years. However, after [two years] we will restrict processing. This means for you that your data will only be used to comply with legal obligations.
In order to prevent unauthorised access to your personal data, especially financial data, by third parties, the ordering process is encrypted using TLS technology.
Type of cookies
We use transient cookies on our website, such as session cookies, which store a session ID. This can in turn be used to assign various requests from your browser to the joint session so that your computer can be recognized when you visit our website again. Session cookies and transient cookies are deleted when you close the browser or log out.
We also use persistent cookies. These are automatically deleted after a period specified for the individual cookies. Regardless of this, you can delete the cookies in the security settings of your browser at any time.
How can cookies be prevented?
You have the option of preventing the acceptance of third party cookies or all cookies, for example, by making appropriate settings in your browser. However, this may mean that you may not be able to use all functions of our website be assigned to the common session, so that your computer can be recognized when you visit our website again. Session cookies and transient cookies are deleted when you close your browser or log out.
We also use persistent cookies. These are automatically deleted after a period of time specified for each individual cookie. Irrespective of this, you have the option of deleting the cookies at any time in the security settings of your browser.
Use of Cookie Consent of Silktide Ltd.
Use of Google Analytics
(2) The information thus generated is regularly transferred to a Google server in the USA and stored there. Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. However, in the event that IP anonymisation is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other states which are parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there.
(3) We have commissioned Google to evaluate the information thus obtained about your use of our website in order to compile reports on website activities and to provide us with further services associated with website and Internet use. However, the IP address transmitted by your browser is not merged with other Google data.
(4) If you wish to prevent cookies from being stored, you can do so by making the appropriate setting in your browser. However, this may mean that not all functions of our website can be used to their full extent. In addition, you can prevent the collection and processing of data relating to your use of the website (including your IP address) by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
(5) This website uses Google Analytics with the extension “_anonymizeIp ()”, whereby IP addresses are further processed in a shortened form. This makes it possible to exclude the possibility of personal references. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is therefore deleted immediately.
(6) We also use Universal Analytics. This enables us to obtain information on the use of our services across devices. By means of cookie technology, we use a pseudonymised user ID which does not contain any personal data and does not transmit such data to Google. The collection and storage of data can be revoked at any time with effect for the future by a browser plug-in from Google (https://tools.google.com/dlpage/gaoptout?hl=de). You must perform this opt-out on all systems that you use, for example in another browser or on your mobile device. Further information on Universal Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=de&ref_topic=6010376
(7) Information about Google can be found at: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html
[ga-optout text="Google Analytics deactivated"]
Use of Google Maps
(1) On our website we use Google Maps to show you interactive maps on our website. We can also enable you to use the map function (legal basis is Art. 6 Para. 1 S. 1 lit. f DS-GVO).
(2) When you visit our website, Google receives information on which (sub)page of our website you have called up. In addition, the data mentioned under Information on the collection of personal data when visiting our website is transmitted – regardless of whether you have a user account with Google and are logged in or whether no user account exists. However, if you are logged in, your data will be immediately assigned to your Google account. To avoid this assignment, we recommend that you log out of your Google Account before activating the button.
(3) The data collected about you will be stored by Google as user profiles and used for the purposes of advertising, market research and/or demand-oriented design of the Google websites. The evaluation is carried out in particular (also for users who are not logged in) for the purpose of presenting needs-based advertising and for the purpose of informing other Google users about your activities on our website.
(4) You have a right of objection to the creation of these user profiles, whereby you must contact Google in order to exercise this right.
(5) Further information on the processing of your data as well as on the purpose and scope of data collection by Google and on your rights as well as setting options to protect your privacy can be found under the links provided below:
Google LLC, 1600 Amphitheater Parkway, Mountainview, California 94043, USA; https://www.google.com/policies/privacy/partners/?hl=de.
Google has submitted to the EU-US privacy shield, https://www.privacyshield.gov/EU-US-Framework
Use of Google Web Fonts
This page uses so-called web fonts, which are provided by Google, for the uniform display of fonts. When you call up a page, your browser loads the required web fonts into its browser cache to display text and fonts correctly.
The browser you are using connects to Google’s servers, which informs Google that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and attractive presentation of our online offers. (Legal basis is Art. 6 para. 1 lit. f DSGVO). You have the right to object to the processing of your data in this way, whereby you must contact Google to exercise this right. If your browser does not support web fonts, a standard font is used by your computer.
Transfer of your personal data to other recipients
1) If you order goods via our website, you have the possibility to choose between different payment methods on our website. In this case we can pass on your payment data to our house bank for payment processing. If you choose to pay via Paypal, your payment details will be passed on to PayPal (Europe) S.à.r.l. et Cie. The contact details of PayPal, its data protection officer (if any) and further information on data protection are available at https://www.paypal.com/de/webapps/mpp/ua/privacy-prev.
(The legal basis is Art. 6 para. 1 p. 1 lit. b DS-GVO).
(2) When we deliver goods to you, we also pass on your data to the commissioned shipping company, insofar as these are required for delivery (the legal basis for this is Art. 6 para. 1 sentence 1 lit. b DS-GVO).
(3) Apart from this, your data will not be passed on to third parties, unless we are legally obliged to do so in accordance with Art. 6 Para. 1 lit. c DS-GVO or if this is necessary for criminal prosecution or to pursue our claims.
Your rights as a data subject
You are entitled to the following rights in relation to the personal data concerning you:
- You can request confirmation from us as to whether we are processing personal data about you and, if so, you have the right to be informed of this personal data and of the information specified in Art. 15 of the DS-GVO.
- Under Article 16 of the DS-GVO, you have the right to request that incorrect personal data relating to you be corrected without delay and, if necessary, that incomplete personal data be completed
- You have the right to demand from us that personal data concerning you be deleted immediately if one of the reasons listed in Art. 17 DS-GVO applies
- You have the right to request the restriction of processing if one of the conditions listed in Art. 18 DS-GVO is met
- If the requirements of Art. 20 DS-GVO are met, you have the right to request data transmission.
- Under Art. 21 DS-GVO you have the right to object to the processing, which is based on Art. 6 Para. 1 sentence 1 lit. f DS-GVO. Processing is based on Art. 6 (1) sentence 1 lit. f DS-GVO if, for example, the processing is not necessary for the performance of a contract but is based on a balancing of interests.
- If we process your data on the basis of a consent which you have given us, you can revoke this consent at any time. Revocation does not affect the lawfulness of the processing of your personal data that has taken place on the basis of the consent until revocation, i.e. revocation does not affect the permissibility of processing your personal data until it has been declared to us.
- You also have the right to complain to a supervisory authority if you believe that the processing of personal data relating to you is in breach of the DS-GVO (Art. 77 DS-GVO). You may exercise this right before a supervisory authority in the member state in which you are resident, your place of work or the place where the alleged infringement takes place. An overview of the supervisory authorities in Germany can be found here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html